Steve and Chris
Kawasaki Superstore

We're Motor Sports nuts! About four years ago, we asked ourselves what it would take to build the ultimate Kawasaki Dealership - a dealer at which we personally would love to shop. We set out to create something special. Integrity and a real value are what set us apart from the overstocked stores riddled with salespeople who act like vultures. We're not the biggest dealer - just the best. And that's the way it's going to stay.


Testimonials
Below you will find what some of our customers say about our dealership(s). This is the customer reviewing our progress and a page that we are most proud of.

To add a testimonial of your own, submit it on the Customer Survey page.

"Tommy and Adam were awsome working with the finance company to get me the bike I really wanted!! I will definately reccommend them to freinds."
By: Randall    Buckeye,AZ
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"I bought a New Black Nomad Tommy and Adam were very professional and Hospitable. They made my buying experience extremely easy and fun. I will definatly recomend others to come Here Thanks"
By: Alex    ,AZ
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"I RECIEVED FANTASTIC SERVICE FROM CARL. HE WAS VERY FRIENDLY AND SHOWED ME EVERY PRODUCT ON THE FLOOR. HE HAS A LOT OF ENTHUSIASM ABOUT THE PRODUCTS. I CAME IN WITH NEGATIVE EQUITY ON MY PREVIOUS BIKE. CARL AND ADAM WERE ABLE TO GET ME "LOWER!" MONTHLY PAYMENTS, AS WELL AS A BIKE THAT I REALLY WANTED. THANKS AGAIN CARL! "
By: PAUL     GOODYEAR,AZ
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"Chuck and his team were fantastic!! I will refer friends and family to your superstore!! Thank you for a great experience!! See you again!!! miriam"
By: Miriam    Phoenix,AZ
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"Back in March 2008 I purchased a used 2007 KX450F. When I got the bike home I noticed some defects with the bike, but I figured it was just normal wear and tear. As time went on more and more "little issues" were racking up. I finally got so frustrated with the bike that I wrote a very negative review (This was on a Sunday night). Monday afternoon (They're closed on Monday) I received a phone call from one of the Owners Chris. He took the time to listen to my issues and told me to get the bike in on Thursday so we could meet in person. I have to admit I was a little leery, most places will say they'll look at your bike and then turn around and say that everything was your fault.... Not here. Chris and Adam listen to everything, took notes and assured me that my bike would be worth what I paid for it. I received daily phone calls with updates. Adam called and asked me to come down, he went over the findings, and I thought... Here it comes... Then he said "We'll take care of it for you, go pick out your parts." Two days later I was picking up my bike. Adam kept insisting that it be washed and polished, I said it wasn't necessary. Adam, Kyle, and a couple other employees stayed late that night just making sure that my bike was perfect. I have to say that my faith in this shop is 100% restored. It's actually grown because of this ordeal. This dealership will stand behind their product; they will do what ever is necessary to make sure that the customer is 110% satisfied with their purchase. Thank you Chris, Adam, Kyle, and everyone else for doing such a great job!!! OH, One other thing... The bike is running like a bat out of hell now!!!"
By: Gene    Buckeye ,AZ
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"Carl and Adam and the entire staff were very friendly and accomodating. I will buy my next motorcycle here no question about it. Definitely a must - to recommend. You can call me if you need more detailed positive review."
By: Teo    Phoenix,AZ
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"I just wanted to tell Tommy and Adam that they gave me an outstanding experience as a new rider. I had been to numerous cycle dealers and when I finally got down to Kawasaki Superstore Tommy and Adam really worked with me to get me on what I felt I really wanted. I would really recommend KSS for a first stop shopping experience, they will shoot straight. Thanks guys for the great shopping experience. "
By: Anonymous    El Mirage,AZ
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" I went to the Phoenix location to look at a used V2K. It sold before I got there. I had a back up plan to look at Vulcan 900 Classic or Lt model. Came home with a black 900 Classic, with windshield (Memphis Shade) on order. This was my best experience ever purchasing a vehicle. All the employees were friendly. If they didn't know the answer to a question I asked. They would find someone that did. Special thanks to Tony and Josh in sales, and Jeff in parts, and all the others that I did not get their names. I would recommend any one interested in Buying a Kawasaki, Triumph or Ducati, visit the Superstore. Keep up the great work. Regards John Sun City, Az"
By: Anonymous    Sun City,AZ
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"Wow!..There are no words that I can come up with to describe the experience I have recieved here at Kawasaki Superstore. There are three people in particular that I want to recognize Carl, Adam, and Tommy. There services that they rendeered is unbelievable and very pleasant. No hassle, not one time did they make us feel as if we were nobodies, and constantly asking if we were okay, which is a good thing. There was no hesitation with their customer service at all. These three had no problem with staying after hours and working out a deal. I think they should get bonuses! ;D... But all in all , they treated me they way I think a million dollar customer should be.thank you"
By: JONATHAN    SURPRISE,AZ
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"I was looking for a new bike and decided to drop by Kawasaki Superstore. These guys are great, not too busy to answer questions and just downright friendly. In the end I decided not to buy but definitely not due to customer service. These guys remained the same (helpful and friendly) even after not making a purchase. Just when you think customer service is dead in the good ol USA, you walk into this shop and receive it en masse. When I am ready to buy my new bike, Kawasaki Superstore is the place where I will purchase. Knowledgable, helpful, and friendly without a purchase....I look forward actually buying a bike from these guys."
By: Tim    Phoenix,AZ
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"I HAD BEEN TO MULTIPLE DEALERSHIPS AND KAWASAKI SUPERSTORE WAS BY FAR THE BEST. THEY HOOKED ME UP WITH AN AWESOME PRICE, GREAT FRIENDLY FAST SERVICE, AND A FUN BUYING EXPERIENCE. TOMMY AND ADAM DID AN AMAZING JOB AND I LOVE MY NEW VULCAN. THANKS ALOT!"
By: PATRICK    BUCKEYE,AZ
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"The crew I dealt with were some of the best in the business!! They had extensive knowledge about all the bikes they have. I bought a smokin hot YZ450F, Superfast KX125 & a Polaris 500 quad that was immaculate for the queen!! I didnt even start out looking for these toys but a bad experiance from another bike manufacturer convinced me that first impressions are everything. The crew at Kawasaki Superstore have surpassed a good impression and now they have my business from now on. Sorry Ducati...but if your bikes perform like your representatives youll be suckin exhaust from kawasakis for a long time."
By: Lee    queen creek,AZ
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"Purchased two (2) 2K8 Ninja 250's from the Goodyear store. Very friendly; not pushy. Tommy was a very informative sales person; not afraid to tell you "I don't know, but let me find out". I love that! I can't stand a sales person who "makes stuff up" just to sound like they know what they're talking about. Adam worked VERY hard to get the financing right. And (so far) Kyle (service) has been very patient with my (stupid) questions. Our break-in services are next week. I am elated to report that: After our 2nd full tank of gas we are both getting just under 70 MPG (just as Tommy had pitched)! My bike 68.7; my son's 69.3 and we could'nt be happier. These guys are worth the drive! Say hi for me."
By: Ron    Peoria,AZ
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"Kawasaki Superstore Has treated me very well from the staff to service there prices are the lowest around I shopped the valley and got the best deal there Cameron sales Arik finance I was in and out in 20 min thanks Kawasaki superstore"
By: David    phoenix,AZ
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"I just what to say your store is the best. It was my first time buying a bike and everyone on your staff really helped me out and answered all my questions to the best of their knowledge. Cameron was a really big help and made sure that I got the right bike to fit me, which many stores don't do. This is definitly a bike dealership that I would be happy to recommend to others. Thanks again guys, Tim"
By: Tim    Laveen,AZ
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"I just want to tell you that Kawasaki Superstore in Ahwatukee restored my faith in motorcycle dealerships. After a less-than-pleasant experience at another dealership, Chuck and Aric treated me great and got me in the bike of my dreams (2007 Nomad). Since then, I have had the pleasure of having the scheduled maintenance performed by their stellar service department. Whatever you guys are doing, keep on doing it, because you are doing it right!"
By: Scott    Chandler,AZ
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"I had submitted and application online. Within a couple hours I got a call that they were working financing. I recevied a call from Chuck for me to come down and pick out a bike. As a new rider, I did not know much. I probally called Chuck 20 times to ask 20,000 questions and he was very patient with me. After a few trips to the store, more questions I finally found the bike just right for me. Way to go Chuck and the staff. The service man really took his time to clean up the bike and instruct me on every aspect of the bike. They really care about you as a person and a rider. Stop in and you will enjoy the experience. The 2nd Saturday of every month they have a BBQ! Excellent Service!!!"
By: Randy    Chandler,AZ
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"I just moved from Las Vegas to here and this is the first time I've let some one other than myself work on my bike, had a set of tires put on and was very pleased with the way they took care of the BIKE and ME. I have finally found a dealer that takes pride in there work, THANKS and I will return."
By: Mike    Queen Creek,AZ
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"Cameron and Chuck were great. It was really nice to experience people that do not talk down to you. Excellenent dealer ship. Kawasaki should be very proud of the way these guys conduct business it is GREAT!! I would refer Chandler store without a doubt. Thanks, Everyone for the great experience!"
By: Russ    Ahwatukee,AZ
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"I have had nothing but a great experience. From no pressure purchasing to maintenance. Everyone is always very friendly (and recognizes me every time I'm in the store) and extremely helpful. I bought a used Vulcan 900 Classic that came with all the bells and whistles except saddlebags. I am happy to be a customer, and when it is time to trade it in and get another one you can bet I will be back in this same store."
By: Fred    Glendale,AZ
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"I just wanted to say a big "Thanks" to everyone there at the Goodyear store. Great Sales people, easy Financing, and everyone there was a big help and understanding of what I was looking for in a bike. After 20 years of not riding I had forgot just how much fun motorcycle riding is. Thanks again to everyone at the Goodyear Store."
By: D    Phoenix,AZ
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"Tommy, Was very helpful & knowledgeable in my purchases of my new Teryx NRA edition and Bayou 250. He is someone I would definetly come back an see in the future for anymore of my Kawasaki needs. His professionalism and knowledge of the product is outstanding. Thanks for everything Tommy"
By: Michael    Avondale,AZ
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"Came for the full course, left with Concours -------------------------------------------------------------------------------- One of the many things I enjoy about motorcycling today is the "community" spirit, and Kawasaki SuperStore in Goodyear does a "first-Saturday-of-the-month" BBQ for it's customer appreciation thing (hamburgers,hot dogs,tater chips) so, armed with our appetites my wife and went down to "be appreciated". After a couple of burgers, I spoke with Adam (the stores GM) about wanting to trade in my '06 wee-strom and her Vulcan 500 on something larger that would carry both of us. He introduced me to "Tommy" and between the two of them got me a great deal on a new Concours 1400! They gave me really good prices for my trades and cut me a deal that included the service plan as well. (I have no desire to adjust variable timed valves under all that plumbing, thank you) The whole atmosphere was very pleasent, casual, and they even let me take home a loaner helmet. I just can't say enough about the good people at this store, from their participation in bike nights to people like Stephanie who are active riders in the community and promote fun and saftey along with offering discounts and great service. Very seldom do you see this level of support from a "Dealership". It's very clear that the people here make the difference! Just my 2 pesos... "
By: Michael    Surprise,AZ
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"I stopped in to check out your Goodyear location to see if you had a Concours 14, as I had been seriously considering one. I could have gone to a dealership closer to home, but I was not in the mood to be either: A) Ignored, or B) Hounded by every salesperson in the store, or C) Have my intelligence insulted. I an very glad that I stopped in at KSS! Here's a quick run down of the experience: Tom in sales was a pleasure to work with. No "So what do I have to do to put you on this bike TODAY?" from Tom, just a friendly exchange of information. Jason in sales gave me a fair trade in value on my H-D. There was no haggling, and none of the song-and-dance that I'm used to when there is a trade in involved. Adam, the GM rounded out the experience by getting me through the paperwork quickly, and efficiently. A truly nice touch was affording me the choice of taking the bike that evening. This may not sound unusual, but it was just shy of 6 P.M. the store's closing time. I called Adam the next day around 10 A.M. to arrange a pick up time. Adam informed me that it was already ready and waiting! When I went to pick it up, Kyle in service provided a comprehensive walk around. Kyle explained the key features, and handed the bike over in blemish-free, pristine condition. Adam, and Tom made sure that everything was satisfactory, and sent me on my way. Two days after picking up the bike, Tom called to check in, and make sure that everything had met my expectations. I stopped in for some parts the same day, and Tom spent a few minutes making sure I was happy with both the bike, and KSS. Amanda helped me with getting the parts that I needed, and made sure that I got everything that I needed, Jenica completed the sale, and told my wife and I about how she is looking to get a street bike. Anyone who has dealt with another dealership in the Valley will be pleasantly surprised at how KSS makes genuine efforts at making the bike buying, or even the parts and accessories buying experience a positive one. "
By: Sean W.    Peoria,AZ
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""WOW!!!", I will even say it backwards, "WOW!!!". All I was going to do was LOOK! The minute I showed up, I was greeted and treated like someone! Steve-Chris, you have most definitely created a place where I want to shop! (no vultures here!). Cameron, Chuck, Eric, Chad, Dustin, Aaron, Steven, apologies if I left someone out or got name wrong, everyone was extremely friendly and helpful ... what can I say, you guys ROCK!!! Thanks! Got a 2008 NINJA ZX-6R ... YEAH!!!"
By: Fidel    Tempe,AZ
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"We have purchased a Teryx and 750 Brute Force quad from the Goodyear Superstore. The store manager Adam, and the sales guys Jake, and Tom were awesome! Kyle the parts guy is very informative and knows his bikes! They were very helpful and very knowledgable! Goodyear is a top notch store. We will recommend this store to everyone we know! great job guys!"
By: Ron    Gila Bend,AZ
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"Great store with friendly, knowledgable employees. The service department was very fast and easy to work with. Thanks for all the good work, my bike has never run better. "
By: Ed    Buckeye,AZ
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"THESE GUYS ARE REALLY KNOWLEGDABLE ABOUT THEIR PRODUCTS AND PLACE AN EMPHASIS ON CUSTOMER SERVICE AND TAKING GOOD CARE OF PEOPLE"
By: Anonymous    GOODYEAR,AZ
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"THE KAWASAKI SUPERSTORE IN GOODYEAR IS THE EPIDEMY OF WHAT CUSTOMER SERVICE SHOULD BE. ADAM AND JASON WERE FANTASTIC AND I WILL RECOMEND THEM TO ALL OF MY FRIENDS."
By: MATTHEW    ,XX
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"Adam and Tom were great. I asked questions about a bike and they had the answers. I origannly looked into a Vulcan 500 and they gave me a good review of the bike. When they asked what I would be doing with the bike they suggested that I move up to the Vulcan 900. Which they were right. I really am enjoying my new bike. Also you have a great crew at the Goodyear store. They are customer friendly and know there stuff."
By: Anonymous    Avondale,AZ
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"Great service, quick and easy. Cool guys."
By: aaron    gilbert,AZ
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"Kawasaki Superstore in Goodyear was awesome. I walked in looking for a blaCK ZX-6 and walked out with a sweet red one. A friend told me a sales guy named Kyle would bring it all together for me. When I got there I spoke with Kyle and he no longer worked in the sales department but introduced me to his sales manager Jason. They both told me everything I needed to know about the bike and I knew it was the one for me. They were very low pressure and made me feel comfortable in my buying experience they rock. Can't wait to come back for service thanks again."
By: martin    avondale,AZ
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"Cameron and Chuck made my purchase very painless. I rode in on a Yamaha and road out on a 2008 Kawasaki Concours. Very good sales people and owners and a great feeling overall. I will be going back for service."
By: Ben    Chandler,AZ
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" I WAS TREATED VERY WELL BY A YOUNG SALES GUY NAMED CAMERON AND CHUCK THE SALES MANAGER AT YOUR CHANDLER ARIZONA STORE. I WANT YOU TO KNOW THEY DID A GREAT JOB HELPING ME OUT. THANK YOU ERIC WILLIAMS PHOENIX, ARIZONA"
By: Anonymous    PHOENIX,AZ
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"I purchased a trailer. They did not have it in stock, but had it delivered the same day for pickup. The transaction was very smooth. The trailer vendor needed to deliver additional parts, they kept on top of the vendor and made sure they delivered what was promised. Keep up the good work."
By: Stuart    Chandler,AZ
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"It all started w/ a set of Pilot Powers for my Honda in December, 2006. The Kawasaki SS in Goodyear, gave me an awesome deal on them & an oil change at a price no other store could match. I ended up talking to about everyone @ the store that day & throughout the year, as I returned for service & parts because nobody else could touch these guys' in service or prices. When I started looking for a new bike, in December, 2007, I came looking here first. Robert showed me a "SICK" 2007 SE ZX-14 that was just taken in as used. He then told me of another bike @ the Ahwatukee store that was exactly the same, because the bike @ his store was already sold. He gave me a "Once in a Lifetime," deal. He had it brought over right away & noticed a cosmetic problem that he was not aware of. Jason & Kyle worked together & ordered the parts to make it right. Jason made sure the deal stayed the same. There were some accessories that I wanted for this bike from the get-go & Tommy hooked me up F-A-T. Then Adam made the deal come together w/ financing that blew my mind. I went in his office thinking one thing & came out calling this guy, "Magician." The time we spent making this deal happen was less than any other vehicle purchase I have ever made. The buying experience at this store is a no pressure, customer satisfaction 1st, & welcome to the family type thing. This store is "The H-E-A-T". Whatever you need, they have it or can get it when they say they can. These guys are pros & are doing everything right. Chris & Steve have no competition in my opinion. If you don't buy from these guys or use them for service, you are missing out on the way riding is supposed to be. Good times & good friends. Thanx for everything! I am hooked!"
By: Tony    Glendale,AZ
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""Great Experience". Cameron and chuck were awesome. I shopped around for a KX450f and they were the best price. Buying a bike should be fun and hassle free , and it was. Would recommend them to anybody in the valley. It's worth the drive. Rob, Chandler, AZ"
By: robert     chandler,AZ
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"Prior to Kawasaki Superstore opening their store in Ahwatukee the nearest dealer to me was XXXXXXX, formerly XXXXXXX - on Arizona Ave in Chandler. After about my 3rd visit to your Superstore in Ahwatukee I'm proud to announce that your establishment is where I will conduct business moving forward, and xxxxxxx will never get a penny from me ever again. THANKS KAWASAKI SUPERSTORE IN AHWATUKEE: Thanks for opening my eyes to the fact I'm not a red-headed step child, that true customer and sales service still exists in motorcycle and parts sales. You’ve consistently displayed professional and courteous customer service every time I’ve visited, all of my dealings with your organization have been positive. I now conduct all my motorcycle and parts business at Kawasaki Superstore in Ahwatukee. I will tell everyone I know about my experiences from both establishments. Kawasaki Superstore, thanks for not treating people in your store like sheep to only collect wool from. Oh, By-the-Way, did I mention that all 3 of my bikes are of Honda brand? CRF450, XR650R and XR100. Kawasaki Superstore will service all my bikes and supply me with most parts needed. I’ve got twenty-bucks that say XXXXXX changed their name to XXXXXXX due to all the negative comments found on the internet about them. New name, same ugly face. "
By: Mike    Phoenix,AZ
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"Beyond Amazing! I walked out w/ an even better, bigger & faster bike that I thought I wanted and haven't looked back since! Josh, the on floor sales guy, was fantastic! He had answers to all my questions and if he didn't know, he went and got them for me. Cam and Josh kept us entertained and happy while we waiting for financing. And Aric in finance didnt' dissapoint. He got me a better rate than I walked in with and gave me so much info, that I had no questions when we were done. Service walked me over my bike and made sure I knew everything from air filters to proper oil levels. After my purchase, Josh called to let me know my bike was on the way. When it was, it was delayed, the driver called to advise me and he was so friendly when he dropped off my bike, making sure I knew about all of the features and that service had gone over everything w/ me. Josh called to make sure I received my bike later that evening, and again a week or so later to see what was going on and if all was enjoying my new bike. I can't tell you how happy I am that I decided to go to that location. I would recommend them to anyone who wants to have an amazing buying exerience (or even a "just looking" experiance) and be treated great. Thank you to everyone who helped me! You guys all rock! "
By: Anonymous    Mesa,AZ
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"I called looking for a Red Ninja 650 and am leaving with one. The owner, sales, accessories, and finance staff were all very personable and committed to me being happy with my purchase. I am leaving with exactly the bike I was looking for and will be coming back in the future for both service and anything else I might be looking for. I will also be recommending them to any friends that might be looking for a new bike. Thanks guys. Tiffany"
By: Tiffany    Tempe,AZ
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"I bought 2 Kawasaki 250 ATV's today and had a great experiencein your store-we can't wait till they are delivered-thanks Kathi"
By: Kathi     Litchfield Park,AZ
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"I wouldn't know where to begin! I have bought 3 bikes in 10 months and referred 2 other buyers in the same time period. I can write "personalized service" but until you shop her / get your bike serviced here or interact with the KSSA team you just won't fully understand. Over the last few weeks I have noted to the staff "where else can you go where the OWNER gets personally involved in sales and customer service?" The answer is KSSA!"
By: Robert    Phoenix,AZ
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